Technical Sales Engineer / Manager – SHS – Nairobi, Kenya

About the job

Technical Sales Engineer (Manager)-Process Automation

Process Automation is a global business unit building value in today’s ever-changing industrial world by forging new connections among people, processes, and technologies.  Schneider Electric’s process automation solutions help our customers to drive their operations to higher value utilizing proven Schneider Electric technology and expertise enabling success.

Job Purpose

This position is accountable for the development and implementation of sales strategies and tactics: To develop business for the Process Automation’s products and solutions portfolio that covers: Distributed Control Systems (DCS); PLC, SCADA & Telemetry; Process/Field Instrumentation.

Reporting to the Director, Process Automation Eastern Africa, this role is based in Kenya and will support all the East African countries with travel to Uganda, Tanzania, Zambia

Principal Accountabilities:

  • Market & Industry Know-How: Possess current knowledge of the Process Automation landscape in East Africa encompassing Industry segments of: Oil & Gas, Power Generation, Mining, Food & Bev., Water & Wastewater
  • Customer Knowledge & Insight: Gaining insight in customer structures and organizations and identifying and following up on opportunities with customers.
  • Customer Support: Understand customers’ requirements to propose suitable solutions. Provide technical and product support to end user customers and channel partners.
  • Analyse customer needs and elaborating offers.
  • Coordinate technical support for customers.
  • Driving Growth: Develop and manage strong relationships with customers and channel partners to drive growth and achieve targets
  • Sales Funnel Pipeline Management: Develop a healthy pipeline of opportunities/inquiries and coordinate the preparation of quotes in response to customer inquiries
  • Competitor Awareness: Maintain technical and product expertise whilst having fair knowledge of competitive products and industry standards.
  • Market Intelligence: Provide market intelligence including competitive, market trends to Management.
  • Long-Term Business Relationships: Developing, maintaining and expanding lasting professional customer relations by means of regular customer visits and participation in customer events.


  • Bachelor’s Degree in Electrical, Electronics, Instrumentation Control, Engineering
  • Business Course and/or masters will be an added advantage


  • Minimum of 5 years of experience in technical sales, preferably in the fields of Process Automation (Control Systems, Instrumentation, Software)
  • Previous experience in a technical engineering role
  • Knowledge in laws, rules and regulations, standards, safety, quality and environmental guidelines as far as applicable

Essential Knowledge and Skills

  • Strong leadership skills
  • Strong capabilities to negotiate, influence and convince
  • Experience in the sale of technical solutions and concepts.
  • Possess the ability to think outside the box and have good critical and strategic thinking skills.
  • Articulate, Communicative with a good command of English
  • Proficiency in MS Excel, PowerPoint, Word
  • Open and Willing to Learn
  • Diligent and detail-oriented
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